Privacy Policy for petwaterlab

Effective Date: January 1, 2025

Welcome to petwaterlab (https://petwaterlab.top). We respect your privacy and are committed to protecting your personal information when you use our auto pet waterers with parts and care guides. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

a) Information You Provide: When you contact us, register for our newsletter, place an order, or fill out forms, we may collect your name, email address, postal address, phone number, and any other information you choose to provide.

b) Automatically Collected Information: We gather technical data such as IP address, device type, browser type, and pages visited via cookies and similar technologies.

c) Third-Party Sources: We may receive information about you from partners or service providers to enhance our services.

2. How We Use Your Information

We use personal data to:

Provide and maintain our products and services.
Process and communicate about your orders or inquiries.
Improve our website, understanding user preferences and trends.
Send administrative information, updates, promotions, and marketing materials if you opt in.
Comply with legal obligations and protect our rights.

3. GDPR Compliance

If you are located in the European Economic Area (EEA), the UK, or Switzerland, this section applies to you. Under the GDPR, you have the following rights:

Right of Access: Request copies of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Limit how we use your information.
Right to Object: Object to processing based on our legitimate interests.
Right to Data Portability: Receive your data in a structured format.

To exercise these rights, please contact us via Contact Us. We will respond within one month.

4. Cookies and Similar Technologies

We use cookies and similar tools to enhance your experience:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand how visitors interact with our site.
Preference Cookies: Remember your preferences and settings.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site performance.

5. Third-Party Services

We may share your information with service providers who assist us in website hosting, data analysis, customer service, and marketing. These providers are bound by confidentiality obligations and may not use your data for other purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

8. International Data Transfers

Your data may be processed in Switzerland at our offices or by our service providers under strict safeguards in compliance with applicable data protection laws.

9. Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If we become aware of such data, we will take steps to delete it.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

petwaterlab
Museumstrasse 2, 8001 Zurich, Switzerland
Phone: +41767897082
Business ID: CHE-858.009.511

For inquiries, please visit our Contact Us page.

Thank you for choosing petwaterlab. We appreciate your trust and are committed to protecting your privacy.